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Writing the CDCFIB (Civil Defence, Correctional, Fire and Immigration Services Board) online exam can be stressful, especially when unexpected network issues, login errors, or technical glitches interrupt the test.

But here’s the good news:
👉 If you experienced any problem during your CDCFIB exam, you still have a chance to be rescheduled.
👉 The board has opened a complaint channel for affected candidates.

This guide explains exactly what to do so you don’t miss your opportunity.

Table of Contents

✔ Common Problems Candidates Faced During the CDCFIB Online Exam

Many applicants were unable to complete their exams due to issues such as:

🔹 Network interruption

Poor internet connection can automatically submit the exam before completion.

🔹 Login or access errors

Some candidates could not log in or were logged out repeatedly.

🔹 Exam auto-submission

In some cases, the exam submitted itself even when candidates were still answering.

🔹 Portal or system technical problems

The platform temporarily malfunctioned for a number of users.

If any of these happened to you, you are not alone, and your case can be resolved.

What You Should Do Immediately (Very Important)

CDCFIB has officially provided a way for candidates to report issues and request a new exam date.

👉 Follow this step:

Submit your complaint using the official CDCFIB contact/complaints channel here:
🔗 https://cdcfib.gov.ng/contact

Make sure you include:

Your full name
Application ID
Registered email
Phone number
Description of the problem you encountered
Screenshot (if available)

Submitting accurate details increases your chances of being rescheduled.

Deadline: Submit Your Complaint Within 48 Hours

The board usually reviews complaints within a short window.
To be considered for a new exam schedule, ensure you:

⏳ Submit within 48 hours of discovering the issue.
⏳ Do not delay — thousands of candidates are submitting requests.

Stay Calm — You Still Have a Chance

Missing your exam or facing technical issues does NOT mean you are disqualified.
CDCFIB has a history of rescheduling affected candidates, and the same applies now.

All you need to do is:

💠 Stay calm
💠 Submit your complaint
💠 Wait for your rescheduled exam notification

This is your opportunity — do not miss it.